Frequently asked questions
Phone: 214-233-6195
Email: info@powerhandz.com
- We Appreciate your interest in collaborating, please reach out to partners@powerhandz.com. We look forward to hearing from you.
- Please visit oru affliates page here and sign up on our waiting list.
- We are sorry to see you go, simply click the unsubscribe link at the bottom of the email.
- Yes, it will be created when you complete the checkout process.
- If it is within two weeks of the purchase.
- Yes, please check the tracking information in your shipping confirmation email.
- It normally takes 24 hours to process the order and it can takes 1-2 business days to arrive once shipped.
- If the orders have not been shipped, we can accommodate that request, please reach out to us at info@powerhandz.com.
- Yes, normally takes 24 hours to process the order for in stock items.
- Yes
- No, not once it has been shipped.
- Please reach out to customear service directly at info@powerhandz.com for more info
- In Order to Receive a Refund, Products Must Also Be Accompanied With Proof Of Purchase (Receipt or Order Number). Opened Packages, Worn Items Or Items Not Accompanied With A Proof Of Purchase Will Receive No Credit. POWERHANDZ Inc.: Will Not Be Responsible For Shipping Charges on Returns And Or Exchanges.
- We will reach out to you, once it is returned to the fulfillment center and confirm the mailing address.
- It normally takes 24 hours to process the order of in stock items and it can take anywhere from 3-5+ business days to arrive once shipped.
- Yes, please reach out to customer service directly at info@powerhandz.com.
- Yes, please follow us on social media.
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- Click Here > powerhandz.com
- In order to determine the best size for you, please click here and refer to the size chart near the bottom of the page.
- No, not at this time.
- Select PayPal at checkout when making your payment.
- Please reach out to customer service directly at info@powerhandz.com
- Please reach out to customer service directly at info@powerhandz.com
- As long as the other item is the same price: Please ship the item, unused with tags attached to the address below in a flat rate box and make sure to enclose a note explaining the reason for your exchange, don’t forget to include the replacement size requested.
Oz Fulfillment Attention: POWERHANDZ Exchange 11212 Indian Trail Dallas, Texas 75229
Next, use the link here to pay the $10 shipping charge for the exchange product.
Once we have received your returned product, as well as the shipping payment, we will get the new item out to you right away. We will also send a confirmation email once your new item has shipped. Thank you for supporting our products and please let us know if we can be of any further assistance.
Need more help?
Use the form below to email us